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Support and Refund Policy

WP Telegram is responsible for supporting its users and assist them in the best possible way. It never hurts to ask, but before asking any question, you can read our documentation. There is some useful information to help you. Does the problem persist? Please check out this page to start a new thread.

Scope of Support

 

Refund Policy

Users’ satisfaction is our priority. So we always want to ensure that you are happy with WP Telegram. Our policy offers a full refund within 14 days of your date of purchase. We would love to know what went wrong. In this way, we can improve our plugin and services 🙂 so please include details about the reason for your refund request.

Before requesting any refund:

  1. make sure to read our website carefully and be familiar with our features. Sometimes users want to refund because they request a new feature not available in the product sold.
  2. Consider raising a new ticket. Because most issues can be worked out without the refund is necessary.

Note: Customers who just changed their minds for no reason or cannot provide a reasonable explanation for the refund inquiry are not eligible for a refund.

What are some acceptable reasons?

Request a refund! 🙁

Feel free to contact!